Carol Carpenter Training provides on going I-Sense customer experience training to award winning, leading independent energy company Ovo Energy

What a partnership and a really great cultural match between our companies!

Ovo is a young, highly professional organisation. They employ seriously smart people, and put their customers first with every decision they make. They like to fill their customer's homes with cheaper and greener energy, and every time their customers deal with them, fill their day with a little positive energy too… and that’s where we at Carol Carpenter Training fit in by providing the training and tools to underpin great consistent customer experience.

Feedback from all training is always really positive and we are seeing real results in the high levels of our customer experience.
Kim Atherton

What clients say

We are seeing real results in the high levels of our customer experience
Kim Atherton